Error
A valid request URL is required to generate request examples{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"body_text": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z"
}{
"error": {
"code": "forbidden",
"message": "your role does not allow this action"
}
}{
"error": {
"code": "forbidden",
"message": "your role does not allow this action"
}
}{
"error": {
"code": "forbidden",
"message": "your role does not allow this action"
}
}Support
Create a saved reply
Requires support:write.
POST
/
v1
/
support
/
saved-replies
Error
A valid request URL is required to generate request examples{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"body_text": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z"
}{
"error": {
"code": "forbidden",
"message": "your role does not allow this action"
}
}{
"error": {
"code": "forbidden",
"message": "your role does not allow this action"
}
}{
"error": {
"code": "forbidden",
"message": "your role does not allow this action"
}
}Authorizations
A staff session token, uk_st_…. Minted by sign-up, sign-in or the two-factor exchange. Only a 401 means it is spent; not_a_member (403) is about the organization named in X-Organization-Id and leaves the token good for the others.
Headers
The organization the caller is acting on — the org_… code that appears in the panel URL. It identifies; the membership JOIN is what authorizes, so a forged code reads nothing: the answer is not_a_member (403), which does not mean the session is over. Absent, the session's default organization answers, or — if that membership was revoked while the session was open — any other one the caller still holds.
Body
application/json
How the picker lists it.