A valid request URL is required to generate request examples{
"notes": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"author": "<string>",
"body": "<string>",
"created_at": "2023-11-07T05:31:56Z"
}
]
}{
"error": {
"code": "forbidden",
"message": "your role does not allow this action"
}
}{
"error": {
"code": "forbidden",
"message": "your role does not allow this action"
}
}{
"error": {
"code": "forbidden",
"message": "your role does not allow this action"
}
}List the internal notes on a contact
Requires customers:read. What your team has written about this person, newest first (100 most recent).
These are internal by construction: no contact-plane surface reads this table, and nothing here is ever sent to the person it is about. It is a different thing from an internal note on a support conversation, which is the team talking to itself about one exchange — this is the sentence that has to outlive the ticket.
author is a name, not an id, and it is empty when the staff member who wrote the note has since been removed and no name was recorded. It never becomes another person’s name.
A valid request URL is required to generate request examples{
"notes": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"author": "<string>",
"body": "<string>",
"created_at": "2023-11-07T05:31:56Z"
}
]
}{
"error": {
"code": "forbidden",
"message": "your role does not allow this action"
}
}{
"error": {
"code": "forbidden",
"message": "your role does not allow this action"
}
}{
"error": {
"code": "forbidden",
"message": "your role does not allow this action"
}
}Authorizations
A staff session token, uk_st_…. Minted by sign-up, sign-in or the two-factor exchange. Only a 401 means it is spent; not_a_member (403) is about the organization named in X-Organization-Id and leaves the token good for the others.
Headers
The organization the caller is acting on — the org_… code that appears in the panel URL. It identifies; the membership JOIN is what authorizes, so a forged code reads nothing: the answer is not_a_member (403), which does not mean the session is over. Absent, the session's default organization answers, or — if that membership was revoked while the session was open — any other one the caller still holds.
Path Parameters
Query Parameters
Which environment to act in. A view parameter, valid only on the staff surface — a machine credential never chooses its environment, it is resolved from the key.
live, test Response
The notes.
Show child attributes
Show child attributes